As a Tele-Sales Executive you will play a crucial role in promoting and selling services through telephonic communication. Your primary objective will be to engage with potential customers, educate them about products/ services. This role requires excellent communication skills, persuasive abilities, and a strong understanding of automobiles and their maintenance needs.
Duties and Responsibilities:
Prospect and Generate Leads:
Utilize various sources (databases, online platforms, referrals, etc.) to identify potential customers interested in
automobile service packages.
Call customers and maintain a robust sales pipeline.
Gather relevant customer information for prospecting .
Engage with Potential Customers:
Initiate outbound calls to potential customers and respond to inbound sales inquiries promptly and professionally.
Understand customer requirements, address their queries, and provide accurate information about our service packages.
Educate customers about the importance of regular vehicle maintenance and the benefits of our service offerings.
Product Presentation and Sales:
Present the features & benefits of our services
Handle objections and effectively overcome customer concerns to drive sales conversions.
Close sales by securing service bookings and collecting necessary customer information.
Maintain CRM and Sales Documentation:
Accurately update customer details, interactions, and sales progress in the Customer Relationship Management (CRM)
system.
Prepare and maintain sales reports, activity logs, and other documentation as required by the organization.
Coordinate with the fulfilment team to ensure smooth service delivery and customer satisfaction.
Desired Profile:
High school diploma or equivalent.
Min 2 years experience in tele-sales or telemarketing
Automobile experience preferred but not mandatory
Excellent communication, interpersonal skills, strong sales and negotiation skills.
Should be able to understand basic CRM
Self-motivated and results-oriented with the ability to work independently or as part of a team.
Fluency in multiple languages (if applicable – English | Hindi | Marathi) is an advantage.
If interested, please send resume to hr@dydindia.com with JD as subject line, Current CTC, Expected CTC, Notice period.
